Customer Consultation
Hi There,
I purchase Both Device in year 2017 At China. I have some problem recently with my DSO7304B 4Channel Oscilloscope (DSO7004 Series) Serial No. T 2G/074 000126 1. Problem Is CH1 suddenly does not function, when I go auto Set Shows CH1 500V and Cannot function Normally. Other Channels works normal 2. Self-Calibration fail on Step4 and displays error Self Calibration Failed error 0x.800 3. Is there an any Firmware update this device Problem with HDG2102B Serial NoDS2301042 2 Channel 16BIT ARBITRARY/FUNCTION GENERATOR 1. Self-Test RTC Clock Fails ( Year Cannot Be set It, displays 2,000) It seems to me software Problem. 2. Self-Calibration Fails 3. Is there an any Firmware update for this device Can you advise me How I can solve this problems.
|